shipping

We offer worldwide shipping on all orders.

Europe: 2–5 business days

Worldwide: 4–10 business days

Shipping costs are calculated at checkout based on destination and order value.

Once your order is shipped, you will receive a tracking number via email.

All orders are carefully prepared and shipped from Europe.

Orders are processed within 1–2 business days after payment confirmation.

During peak periods, processing times may be slightly longer.

We are not responsible for delays caused by customs, weather conditions, or courier services.

Prices shown on our website are exclusive of any customs duties or import taxes that may apply.

Any additional charges imposed by local authorities are the responsibility of the customer.

Orders can be cancelled or modified within 12 hours of placement.

After this period, orders are already in preparation and cannot be changed.

Please contact us as soon as possible at Tommaso Botessi Support.

If your order arrives damaged, incomplete, or does not arrive within the expected timeframe, please contact us within 48 hours of delivery.

Include your order number and photos (if applicable), and we will assist you promptly.

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